Privacy Privacy

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Effective Date: June 30, 2025
Business Name: THE RANCH GARAGE DOORS NC, LLC
Business Contact Number: (919) 741-3749
Business Address: 4229 Sunset Falls Drive, Wake Forest, NC 27587, USA
Email: support@theranchgaragedoorsnc.com

THE RANCH GARAGE DOORS NC, LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you engage with our website, services, or communications—including SMS messages.

By using our services or submitting your information through any of our contact forms, you agree to the collection and use of information as outlined in this policy.

We may collect and store the following types of information:

• Contact Information: Your name, phone number, email address, and physical address
   
• Service Details: Appointment bookings, service requests, job history
   
• Communication Data: SMS messages, email content, and call history
   
• Device & Usage Data: IP address, device/browser type, and general analytics data
   

Your information may be used to:

• Confirm appointments and send service updates
   
• Respond to your questions or concerns
   
• Deliver marketing offers or promotions (with explicit consent)
   
• Improve our services and website experience
   
• Comply with legal or regulatory obligations
   

By providing your phone number and checking the consent box, you agree to receive SMS communications from THE RANCH GARAGE DOORS NC, LLC at (919) 741-3749, which may include:

• Transactional messages – appointment confirmations, service updates, order notifications
   
• Promotional messages – special offers, seasonal discounts, or updates (only if you opt in)
   

Message frequency may vary. Message & data rates may apply.

You can opt out of SMS at any time:

• Text STOP to unsubscribe
   
• Text HELP for assistance or contact us at (919) 741-3749
   

We do not sell or share your mobile information with third parties for their own promotional use. Your opt-in status and messaging consent will never be transferred or sold.

We use appropriate technical and organizational security measures to protect your personal information. Despite our efforts, no method of transmission over the Internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

You may:

• Request a copy of the personal information we have collected about you
   
• Ask us to correct or delete your information
   
• Withdraw consent to receive marketing communications at any time
   

For such requests, contact us via support@theranchgaragedoorsnc.com.

We may use trusted third-party platforms for communications and service management (e.g., CRM systems, text messaging providers). These third parties are contractually required to safeguard your data and not misuse it.

This policy may be updated periodically. If significant changes are made, we will post a notice on our website or notify you directly. Continued use of our services after changes means you accept the updated policy.

If you have any questions or concerns regarding this Privacy Policy or our data practices, contact us at:

THE RANCH GARAGE DOORS NC, LLC
📍 4229 Sunset Falls Drive, Wake Forest, NC 27587, USA
📞 (919) 741-3749
📧 support@theranchgaragedoorsnc.com